Privacy Policy

Effective Date: [4/15/2026]

Millersburg Lumber values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website,https://millersburglumberco.com, or interact with us via phone, email, or text messaging services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details you provide

  • Order Information: Details related to purchases, quotes, deliveries, and services

  • Communication Data: Information you provide when contacting us via forms, phone, email, or SMS

SMS/Text Messaging (10DLC Compliance)

By providing your phone number, you consent to receive text messages (SMS/MMS) from Millersburg Lumber related to:

  • Order confirmations and updates

  • Delivery scheduling and notifications

  • Quote follow-ups and project communication

  • Customer service and account updates

  • Occasional promotions or special offers

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly using the information below.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.

How We Use Your Information

We use your information to:

  • Process orders and provide services

  • Communicate with you about your orders, deliveries, or inquiries

  • Send important updates and customer service messages

  • Improve our website and customer experience

  • Send promotional messages (only if you have opted in)

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information only when necessary to:

  • Fulfill services (e.g., delivery coordination)

  • Comply with legal obligations

  • Protect our rights or prevent fraud

Third-Party Services

Our website may use third-party tools or services (such as hosting providers or analytics tools) that may collect limited technical data. These providers are obligated to protect your information.

Your Choices

You have the right to:

  • Opt out of SMS messages at any time by replying STOP

  • Contact us to update or correct your personal information

  • Request that we delete your personal data, where applicable

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Millersburg Lumber

📞 (574) 642-3158

📧 millersburglumber@gmail.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.